The Blog
My goal is to write things to inspire you, challenge you, and help you become the best human and leader you can be
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Some courageous conversations don’t need a solution
It was so hard, and I felt so vulnerable. It might have been one of the most vulnerable conversations I've ever had in my life.
The mindset shift that saves me when things go wrong
After a decade of traveling for my work, I’ve learned that getting upset at a situation that’s out of my control is pointless.
The skill that makes or breaks customer service
When it’s missing, it’s often the reason why a customer describes their experience as a terrible one.
Speaking up for small needs helps us speak up for big ones
Instead of spitting out my usual reply, I took a moment to actually consider her question and my answer to it.
The power of small steps
Nothing has taught me more about the power of taking one step at a time than training for my first race.
The courage it takes to grow
I was so nervous about going to an event centered on growth, and yet, I lead sessions like this for a living. It was a good reminder of what it feels like to be on the other side.
The power of a lunch break
I’m embarrassed to tell you what my lunch “breaks” used to look like (but I will anyway).
Discipline as a form of self-love
Even though I dubbed 2024 my year of self-love, I’m actually loving myself even better in 2025.
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