Sometimes the words and the ideas flow, and sometimes there are days like today, when I can’t find the words, no matter how hard I try.

No matter what our relationship with feedback is, and no matter how much or how little we know about how to best deliver it, we can get better at accepting it and help others do the same.

There’s no overnight trick to building resilience; it truly is a muscle that we have to strengthen over time. But I’ve learned there are things we can do to develop resilience on a regular basis.

I think we need to use the pandemic as a chance to press the reset button harder than we’ve ever pressed it.

I’ve learned that whenever I get up the courage to lean into a tough convo, I immediately see the trust on my team grow as well as their confidence in me as a leader.

I am thankful for a week of listening, learning, and reflecting. But I know that what happens after we learn is what matters most.

My heart is heavy. I stand in solidarity with the fight against racism. BLACK LIVES MATTER!

A message from Kristen's team about how to help those who help us the most.

Remote work and virtual meetings are here to stay. So how do we get really good at building, strengthening, and maintaining trust from behind computer screens?

It’s always been a dream of mine to give a commencement speech, so let’s just pretend that’s what’s happening here.

I never used to be someone who was motivated by money in my business. For me, it was all about building a great place to work and creating a culture where people really felt valued and like they mattered.

It’s extremely important that we as leaders feel empowered to take risks and try new things—even if some of our ideas may fail. But how do we help others feel empowered?

While there’s a great deal that’s out of our control, there’s also a lot that we can control. What if we could look at this time as an opportunity?

How do you make hard decisions?

May we never forget how much our actions matter, and may we never forget what we see.

I interviewed a couple in their 70s who inspire me and remind me that it's never too late to go after a new dream.

As leaders, now is the time to protect our people and put them first.

I was multitasking. I’d roll the dice, play a little bit, and then glance at my phone every five minutes or so. I thought I was being slick.